Refund policy
Return Policy
How do I request a return?
To request a return, please contact us at:
Please include your order number in your email.
Once your return request is approved, we’ll provide the return instructions and return address.
Please do not send items back without contacting us first.
What items are eligible for return?
We accept returns within 30 days after delivery.
Returned items must be:
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Unused
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In original condition
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With original packaging and tags attached
Once approved, the item must be returned within 14 days.
Customers are responsible for return shipping costs. We do not provide prepaid return labels for standard returns.
How do exchanges work?
We currently do not offer direct exchanges.
If you would like a different item, please request a return for the original order and place a new order separately.
When will I receive my refund?
Once your returned item is received and inspected, we’ll notify you if your refund has been approved.
If approved, the refund will be issued to your original payment method within 10 business days.
What if I received a damaged or incorrect item?
If your item arrives damaged, defective, or incorrect, please contact us as soon as possible at:
We’ll help resolve the issue as quickly as possible.
I can’t find my order. What should I do?
Please contact us at:
Include any information related to your order, such as:
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Full name
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Email address
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Order number
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Shipping address
Our support team will help you locate your order as quickly as possible.