Shipping

Where does ReeYee ship?

We ship to all destinations available at checkout. If your country or region cannot be selected during checkout, we are currently unable to deliver there.

Some products containing built-in lithium batteries may not be available for delivery to every destination.

Do you offer free shipping?

Yes. We provide free standard shipping to all destinations available at checkout. No minimum purchase is required.

Are duties and taxes included?

Yes. Duties and taxes are included for destinations available at checkout, so you will not be charged unexpected import fees upon delivery.

How long does order processing take?

Orders are normally processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next business day.

You will receive a shipping confirmation email with tracking information after your order has been shipped.

How long does delivery take?

Estimated delivery times after dispatch are:

• Continental United States: 3–7 business days

• Other destinations available for delivery, including Alaska and Hawaii: 7–14 business days

Delivery times are estimates and may be affected by weather, customs processing, carrier delays, or other circumstances outside our control.

What should I do if my package has not arrived?

If your package has not arrived within the estimated delivery time, please contact us at zero@reeyeeus.com and include your order number. We will help you check the delivery status.

Can I change my shipping address?

Please contact zero@reeyeeus.com as soon as possible.

We will try to update the address, but changes cannot be guaranteed once an order has entered processing or has been shipped.

Customers are responsible for providing a complete and accurate shipping address.